{"id":1109,"date":"2016-12-05T05:21:59","date_gmt":"2016-12-05T05:21:59","guid":{"rendered":"https:\/\/www.getsmarter.com\/blog\/?p=1109"},"modified":"2025-12-03T09:59:25","modified_gmt":"2025-12-03T07:59:25","slug":"skills-operations-managers-need-faqs","status":"publish","type":"post","link":"https:\/\/www.getsmarter.com\/blog\/skills-operations-managers-need-faqs\/","title":{"rendered":"What skills do Operations Managers need? | FAQs"},"content":{"rendered":"\n<div style=\"text-align: center;\">\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/Q9YFSRlLtJg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Transcription<\/p>\n\n\n\n<p>Operations managers need to be strong communicators as their jobs entail communicating with people at different levels. They should also possess strong motivational skills in order to effectively motivate their teams. Strong negotiation skills, organisational skills coupled with a sound awareness of internal and external customer needs are equally important.<\/p>\n<\/blockquote>\n\n\n\n<p>If you\u2019re interested in a career in operations management, there are very specific skills that prospective employers will look for in a job interview. In order to make yourself as attractive as possible to potential employers, you&#8217;ll need to brush up on your <a href=\"https:\/\/www.getsmarter.com\/blog\/become-operations-manager\/\" target=\"_blank\" rel=\"noreferrer noopener\">Operations Manager skills.<\/a><\/p>\n\n\n\n<p>In this short video Lerisa Roberts, Head Tutor for the <a href=\"https:\/\/www.getsmarter.com\/products\/uct-operations-management-online-short-course\" target=\"_blank\" rel=\"noopener noreferrer\">UCT Operations Management online short course<\/a>, outlines the most important characteristics and skills of a good operations manager.<\/p>\n\n\n\n<p>Operations managers are required to have a large set of skills in order to be effective in the multitude of situations they might find themselves in. To be as effective as possible, operations managers will need to have a combination of soft skills and technical skills.<\/p>\n\n\n\n<p>The soft skills necessary for successful operations management are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong communication skills<\/li>\n\n\n\n<li>Good motivational skills<\/li>\n\n\n\n<li>Strong negotiation skills<\/li>\n\n\n\n<li>Exceptional organisational skills<\/li>\n\n\n\n<li>Awareness of internal and external customer needs<\/li>\n<\/ul>\n\n\n\n<p>In order to put these soft skills to best use, an operations manager can improve their skill set with supporting hard skills like budget management, <a href=\"https:\/\/www.getsmarter.com\/products\/uct-import-export-and-logistics-management-online-short-course\" target=\"_blank\" rel=\"noopener\">logistics<\/a>, production management, <a href=\"https:\/\/www.getsmarter.com\/products\/uct-project-management-foundations-online-short-course\" target=\"_blank\" rel=\"noopener\">project management<\/a> and human resources management.<\/p>\n\n\n\n<p>Operations managers need to be adaptable to any scenario, and need the skills to support them throughout. With the correct balance of both soft and technical operations manager skills you&#8217;ll be able to fulfill the demanding expectations of your role, no matter the situation.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-give-yourself-the-skills-needed-to-make-the-most-of-your-operations-management-career\">Give yourself the skills needed to make the most of your operations management career.<\/h5>\n\n\n\n<p class=\"has-text-align-center\">Study the UCT Operations Management online short course today.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><a class=\"button large postcta\" href=\"https:\/\/www.getsmarter.com\/products\/uct-operations-management-online-short-course\" target=\"_blank\" rel=\"noopener noreferrer\">FIND OUT MORE<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>The skills you need to make the most of your operations management career.<\/p>\n","protected":false},"author":74,"featured_media":40200,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[127],"article-format":[],"class_list":["post-1109","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-advice","tag-career-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Skills Do Operations Managers Need? 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