{"id":1192,"date":"2016-12-05T06:24:39","date_gmt":"2016-12-05T06:24:39","guid":{"rendered":"https:\/\/www.getsmarter.com\/blog\/?p=1192"},"modified":"2018-09-05T12:54:22","modified_gmt":"2018-09-05T12:54:22","slug":"crm-increase-sales-faqs","status":"publish","type":"post","link":"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/","title":{"rendered":"How does CRM increase sales? | FAQs"},"content":{"rendered":"<p>Being able to understand Customer Relationship Management (CRM) better, will help inform your sales strategy and make better sales decisions, and should form part of any sales management training.<\/p>\n<p>To find out how you can use CRM as a sales technique to boost your revenue, watch the video below from Gareth Cotten, the Head Tutor on the <a href=\"https:\/\/www.getsmarter.com\/courses\/za\/uct-sales-management-short-course\" target=\"_blank\" rel=\"noopener\">University of Cape Town Sales Management online short course.<\/a><\/p>\n<div style=\"text-align: center;\">\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/CrhDK05Cum4\" width=\"1100\" height=\"600\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<\/div>\n<p><strong>Here&#8217;s an example of what the use of CRM in the sales funnel could look like:<\/strong><\/p>\n<ol>\n<li>CRM allows you to know information about your\u00a0customers&#8217; past purchases, such as how much they spent, when they bought it and how long it was between purchases.<\/li>\n<li>Once you have this information you will be able to forecast and establish trends about your customer&#8217;s buying habits and actions.<\/li>\n<li>You can then use these forecasts to\u00a0proactively contact them or prompt them to make a similar purchase decision,\u00a0encouraging them to re-enter the sales cycle.<\/li>\n<\/ol>\n<hr \/>\n<h5 style=\"text-align: center;\">Want to ensure you get\u00a0world-class sales management training?<\/h5>\n<p style=\"text-align: center;\">Study the UCT Sales Management online short course and get the best sales management training today.<\/p>\n<p style=\"text-align: center;\"><a class=\"button large postcta\" href=\"https:\/\/www.getsmarter.com\/courses\/za\/uct-sales-management-short-course\" target=\"_blank\" rel=\"noopener\">FIND OUT MORE<\/a><\/p>\n<hr \/>\n<blockquote><p><em>Transcription<\/em><\/p>\n<p><em>Customer Relationship Management increases sales because it allows you to track past history and use that to make better sales decisions and better sales judgements going forward. So using Customer Relationship Management you are going to know what people bought in the past, for example: how much they spent, when they bought it and how long it was between purchases. You can use that to create trends and forecasts and build in an idea of how your customers are reacting. You can then use that idea to create more sales by projecting that if somebody has bought something once they are probably going to buy something else at a given time. You can then proactively contact them and then nudge them or prompt them to begin the sales cycle to actual sell them something else as well. So this is how you can use Customer Relationship Management to actually increase your overall sales.<\/em><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Want to ensure you master business management and sales? <\/p>\n","protected":false},"author":74,"featured_media":17301,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[124,125],"article-format":[],"class_list":["post-1192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career-advice","tag-education","tag-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Does CRM Increase Sales? | FAQs<\/title>\n<meta name=\"description\" content=\"Learn about how effective sales management training will help you use CRM to increase your sales figures with the UCT Sales Management online short course.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How does CRM increase sales? | FAQs\" \/>\n<meta property=\"og:description\" content=\"Learn about how effective sales management training will help you use CRM to increase your sales figures with the UCT Sales Management online short course.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"GetSmarter Blog\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-05T06:24:39+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2018-09-05T12:54:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Shameel Mohanlal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"GetSmarter Staff\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/#primaryimage\",\"url\":\"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg\",\"contentUrl\":\"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg\",\"width\":500,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.getsmarter.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/www.getsmarter.com\/blog\"}]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How Does CRM Increase Sales? | FAQs","description":"Learn about how effective sales management training will help you use CRM to increase your sales figures with the UCT Sales Management online short course.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/","og_locale":"en_US","og_type":"article","og_title":"How does CRM increase sales? | FAQs","og_description":"Learn about how effective sales management training will help you use CRM to increase your sales figures with the UCT Sales Management online short course.","og_url":"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/","og_site_name":"GetSmarter Blog","article_published_time":"2016-12-05T06:24:39+00:00","article_modified_time":"2018-09-05T12:54:22+00:00","og_image":[{"width":500,"height":500,"url":"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg","type":"image\/jpeg"}],"author":"Shameel Mohanlal","twitter_card":"summary_large_image","twitter_misc":{"Written by":"GetSmarter Staff","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/#primaryimage","url":"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg","contentUrl":"https:\/\/www.getsmarter.com\/blog\/wp-content\/uploads\/2016\/12\/Video-Sales-Management-FAQ.jpg","width":500,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/www.getsmarter.com\/blog\/crm-increase-sales-faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.getsmarter.com"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/www.getsmarter.com\/blog"}]}]}},"_links":{"self":[{"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/posts\/1192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/comments?post=1192"}],"version-history":[{"count":3,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/posts\/1192\/revisions"}],"predecessor-version":[{"id":19001,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/posts\/1192\/revisions\/19001"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/media\/17301"}],"wp:attachment":[{"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/media?parent=1192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/categories?post=1192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/tags?post=1192"},{"taxonomy":"article-format","embeddable":true,"href":"https:\/\/www.getsmarter.com\/blog\/wp-json\/wp\/v2\/article-format?post=1192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}