Shipping Clerk

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Reference: 10774/CC/03122018

The Shipping Clerk is the person responsible for executing and maintaining the outbound function in Certification Supply Chain within the Office of the Registrar. Key to this role is ensure all outgoing certificates are packaged according to spec and inventory is monitored and maintained. Attention to detail is extremely important in this role.

Key Role and Responsibilities:

Outbound: 70%

  • Preparation of all shipments and packaging of all certificates in accordance with individual university specifications and requirements.
  • Shipment/waybill data capture.
  • Maintaining the 2 day SLA from when certificates are received to dispatch.
  • To collaborate with Inbound and Processing functions within Supply Chain to ensure Certification SLAs are met.
  • Ensuring daily courier collections are met and managed.
  • Maintaining healthy and positive working relationships with courier stakeholders to ensure smooth day to day operations.

Inventory: 30%

  • Receiving and quality checking all incoming inventory.
  • Maintaining supplier delivery conformance.
  • Quality control and stock take of all inventory.
  • Maintaining 98% inventory accuracy.
  • Dispensing of inventory for inbound printing function.


Education and Experience:

  • 2 years experience in a similar role.
  • Proficiency in G-Suite Products (Google Sheets, Google Drive, etc.)
  • Proficiency in Excel
  • Sound computer literacy
  • Strong communication skills


Working Conditions

GetSmarter is a fast-paced, high-pressured environment and you will be expected to keep up with minimal support.

  • The key function of the Supply Chain Department is to achieve optimal turnaround times from receiving certificates to getting them to our students. It is the tail end of the overall customer experience and it is up to the department to strive for 100% accuracy.
  • Teamwork is critical to achieving success in this role. You will need to establish strong relationships with leaders across the team and within your own division.
  • We don’t micromanage. So, you have to diagnose problems and brainstorm solutions without any prompts.
  • Things change all the time. You will find yourself being pulled in many directions and it is up to you to either sink or swim