The Campus Manager is responsible for the overall management of the office space and all internal operations of all 2U Cape Town facilities to ensure operational effectiveness and efficiency, as well as a satisfied and engaged 2Ute workplace experience.
Key Role and Responsibilities:
Operations and Space Management:
Maintain and oversees CREW administrative systems.
Oversee cleanliness of the office.
Manage the facilities-related requests, complaints, and queries of 2Utes, to ensure quality service.
Coordinate with Talent Management for new hire seating.
Serve as the CREW point-of-contact.
Work closely with the Communications Team when event setup is required.
Oversee the smooth operation of the coffee stations and bar areas.
Manage suppliers and prospective new suppliers to reduce costs and enhance the services provided to 2U, capitalising on economies of scale as we continue to grow.
Oversee and optimise CREW budget.
Oversee and manage the relationship and function of on-site restaurant/s.
Assist Workplace Manager with implementing office upgrades and improvements.
Coordinate the routine maintenance and service of furniture, appliances and physical structures.
Ensure regular inspections of all workstations, conference room furniture and common spaces are carried out to ensure cleanliness and layout efficiency.
As necessary, contract, troubleshoot or ensure minor repairs to furniture, appliances, fixtures, etc are made.
Ensure all office maintenance issues are resolved as and when they arise.
Oversee onsite contractors.
Assist Workplace Manager with OHS company wide while managing compliance with OHS regulations.
Ensure that the office space meets all rules and regulations in order to obtain an occupancy certificate.
Serve as the first responder to physical space challenges.
OHS responsibilities - Managing OHS committee, COIDA reporting, risk management, office safety, managing all admin related tasks, OHS induction, planning and running monthly meetings, organising training, team building and toolbox talks, keeping OHS files up to date. Managing OHS audits and fire drills/evacuations.
Ensure compliance with all OHS requirements pertaining to an office.
Maintain the Facilities Risk register ensuring risks are identified and resolved accordingly.
Liaise with relevant authorities to ensure compliance with regards to health and safety.
Together with the Facilities Coordinators, responsible for processing all services payments / invoices on the procurement system for submission to Finance.
Responsible for the management and organising of the CREW shared and OHS Share folders on Campus Drive.
Manage Campus Budget and Contracts.
Relationship management with all relevant contractors and suppliers.
Management of CREW team members.
Ensure direct reports are meeting their priorities.
Oversee development plans for direct reports.
Conduct bi-weekly meetings with direct reports.
Dealing with conflict or any day to day issues that may arise within the Campus team.
Motivate and support the CREW Team to be the best they can be.
Delegation of tasks to CREW team.
Hiring of new staff.
Education and Experience:
5 years experience within a facilities role.
Completed First Aid and Firefighting training
Familiar with OHS standards and requirements
Minimum two year people management experience
Budget management experience.
Expert problem solver
Proficient in the English language, with excellent verbal and written communication skills.
A can-do attitude
Ability to work with little supervision and maintain a high level of performance.
The Campus Manager role would at times require working on weekends or after hours.