The Communications & Engagement Coordinator will use digital tools to drive employee engagement and internal experience. To be effective, you must be skilled at building relationships, know how to tell stories that make lofty concepts come to life, and be able to organise and prioritise your workload in order to meet competing deadlines.
Key Role and Responsibilities:
Act as a publisher and content manager on company intranet (2Universe)
Support digital signage process and content creation
Support the development of internal presentations for company meetings and other assignments and events, actively collaborating with other groups within the department and across the company, as appropriate.
Identify opportunities to streamline processes and create efficiencies in the department’s support of internal stakeholders
Work with communications team to maintain and update internal content calendar
Sli.do setup and support for AMAs
Stakeholder and Employee Engagement
Act as 2U brand ambassador
Develop relationships with CT2Utes and fellow communication team members and be a good team player
Acts as main guest liaison for visitors to WQ campus
Manage telephone calls to central line when front desk team are not available or lines are busy
Service and resolve ad-hoc requests from CT team members, help to problem solve, and be the face of the 2U brand internally
Execute on setup of birthday and newbie arrival celebration packs.
Events, logistics and project support
Support with set up and execution of internal meetings and events, ordering activation supplies, event admin and task tracking and more
Monitor and manage requests sent to the communications and intranet mailboxes, routing feedback as appropriate to assigned stakeholders
Administrative support on communications projects
Other duties as assigned
Draft, edit and proof emails, slide content, talking points and other communications copy
Conduct information gathering to support copy drafting
Education and Experience:
A relevant diploma/degree in communications, journalism or a related field
1-3 years of work experience in a fast-paced environment
Excellent written & verbal communication skills
Excellent organizational, prioritization and project management skills
Excellent interpersonal skills
Demonstrated experience exercising sound judgment
Proactive approach, seeking out challenges and anticipating issues
Experience with Igloo is advantageous
Availability to work overtime and outside of normal South African working hours may be required.