Mar 01, 2022

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MIT Sloan Business Process Design for Strategic Management – Participant Testimonials

The Business Process Design for Strategic Management online short course from the MIT Sloan School of Management provides practical tools and methods for sustainable improvements within the workplace, regardless of industry or function.

Built from methods and principles embedded in a set of tools labeled Dynamic Work Design, this six-week course from MIT Sloan, delivered in collaboration with GetSmarter and delivered entirely online, will equip you to:

  • Identify the need for a contemporary approach to the design of work activities
  • Apply the four principles associated with Dynamic Work Design to an organization of your choice
  • Apply the key principles of producing a problem statement
  • Produce the first half of a structured problem-solving document
  • Propose how an organization of your choice could benefit from the implementation of Dynamic Work Design principles
  • Design a visual management board and complete your structured problem-solving document

Read the testimonials from past students who completed the MIT Sloan Business Process Design for Strategic Management online program:


Mike Fein
Director of Global Security, Google

“The online learning experience was seamless and the course flowed well from the first module until the end. My understanding of the topic has been greatly enhanced. I’m surprised at how much I have taken away from this course. I’ve completed previous short courses in other subjects through other schools and found this content more relevant to my work and delivered in a more effective way. The videos throughout the course brought the content home for me.”


Jim Noda-Hines
Head of Strategic Change Delivery Management, Global Insurance Company

“I really enjoyed this program and found myself using aspects of what I learned without really thinking about it. Dynamic Work Design, Visual Management, and related topics covered over the last six weeks have been very interesting and naturally led me to thinking how my work could be more impactful by implementing some of these tools and concepts. The content – the reading, videos, links to articles, exercises, and discussion forums – were all of a high quality and helped to form a very cohesive learning program. The support team was also very helpful when I had questions or needed some help. Thank you!”


Clas W.
Director, PwC

“Professor Nelson Repenning delivers the theories behind Dynamic Work Design, while Don Kieffer adds the flesh to the bone with practical content. Kieffer’s practical approach to improvement strategies are well worth the course alone. Everybody is able to take something back to apply on day one at work.”


Soren Horn Petersen
Owner and Leading Partner, Boving Horn

“For me, this course was an eye-opener, bringing all my past experience together in the concept of Dynamic Work Design. [I enjoyed the] well-laid-out schedule, mixing multiple platforms, and [the] valuable dialogue with other classmates. This was a truly global class, bringing a wealth of experience and cultural aspects to the discussion.”


Ready to create a culture of continuous improvement?

Register now to grow your Dynamic Work Design expertise while expanding your network

Filed under: Business & management