Succeed with personalised learning

CAREER ADVICE   |   3 minutes  |   October 26, 2018

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Learning is daunting – no matter who you are, what position you hold, or how old you become. The truth is studying is a commitment, like anything in life, and you need to dedicate your time to worthy pursuits. Time, after all, is a precious commodity. Consider obtaining a qualification from Saïd Business School, University of Oxford, known as a “world-leading centre of learning, teaching and research and the oldest university in the English-speaking world.”1 Oxford Saïd strives to educate people for successful business careers, and alumni are highly sought after.2 This prestigious qualification could solidify a career dream into an attainable goal. GetSmarter, a brand of 2U Inc., offers a range of online Oxford Programmes for this very reason.

Use your time for studying wisely

Achieving your aim of studying while having a full-time career can often seem too challenging, especially when you’re conflicted between wanting to fulfil that dream, but you’re hampered by various commitments. As with anything, before you can start achieving a goal, you have to plan to achieve it first. Time management is an important part of this planning process. What if you had a dedicated Student Success Manager in your corner, supporting you to help make that reality come true? There are various ways to manage your time around your studies, and your Student Success Manager can assist with planning that too.

Supporting you – 24/7

The role of every Student Success Manager in the Student Success Team at GetSmarter is to “provide personalised support solutions to students enrolled for an online short course.” GetSmarter offers this support service as a part of your programme. Your Success Manager will be with you every step of your online learning journey and works to ensure your experience on your programme is seamless. They act as a communication bridge between you and your Tutor Team during your online learning journey. Lauren Muller, a Student Success Portfolio Manager at GetSmarter states, “We don’t want participants to be waiting on anyone or to be passed around. Each participant is provided with their own dedicated Success Manager as soon as they begin their programme.”

As Success Managers are available during university hours, a Global Team of Success Managers are also on point to handle all participant queries after hours. Regardless of geographical time zones, and even for issues with last-minute assignment submissions, you’ll always have a support network available at all hours of the day and night.

We don’t want participants to be waiting on anyone or to be passed around. Each participant is provided with their own dedicated Success Manager as soon as they begin their programme.

Lauren Muller
Student Success Portfolio Manager at GetSmarter

Benefit from sage advice provided by Student Success Managers on the Oxford Programmes:

  1. Familiarise yourself with your programme – each programme has a one-week Orientation Module which contains core information about the online campus, support and teaching teams, programme requirements and policies in the programme handbook.
  2. Plan ahead – each module is broken down into manageable units of activities and you are provided with an estimated learning time per activity. Access and export your programme calendar, which includes all assignment due dates to factor into your schedule.
  3. When encountering obstacles to learning, reach out to your Success Manager timeously – the sooner you reach out, the more personalised support options will be available to help you overcome barriers and successfully complete your programme.

The Student Success Team acknowledges some participants have expressed a concern for certain modules where group work may be a component of an online programme. These objectives are to improve participants’ skills and knowledge, particularly in group work, skills involving communication and collaboration. Group work creates a collaborative environment allowing for the development of a range of communication skills, and this focus immeasurably improves learning outcomes.4 Megan Scott, a Student Success Manager at GetSmarter advises, “When it comes to group work, we can mediate discussions, but the ultimate responsibility for facilitating conversations with your group, lies with the participant. Otherwise, the participant runs the risks of losing a crucial learning opportunity, and not completing the requirements for their assignment.”

Benefit from unexpected learning outcomes

Your cohort is a tangible benefit, even on an online programme. One group of online Oxford Programme alumni from the Oxford Fintech Programme used their global peer network to create an opportunity to develop an organisation known as Gig9, “by establishing a direct connection between users and local service providers” using blockchain. This success story could be yours. Utilise the toolkit provided to keep your online learning journey productive, and earn a certificate of attendance.

When it comes to group work, we can mediate discussions but the ultimate responsibility for facilitating conversations with your group, lies with the participant. Otherwise the participant runs the risk of losing a crucial learning opportunity and not completing the requirements for their assignment.

Megan Scott
Student Success Manager at GetSmarter
  • 1 (2018). “About the University of Oxford”. Retrieved from University of Oxford
  • 2 (2018). “Learning at Oxford”. Retrieved from Saïd Business School
  • 3 “How GetSmarter Delivers 24/7 Student Support”. Retrieved from GetSmarter
  • 4 Pope, S. (2015). “Strategies for developing interpersonal communication skills for business students”. (Doctoral dissertation, Walden University). Retrieved from ScholarWorks