What are the skills needed to become a business systems analyst? | FAQs

BUSINESS & MANAGEMENT, CAREER ADVICE   |   2 minutes  |   December 5, 2016

In order to break into the lucrative BSA industry, you’re going to need the right skills to make you a top business analyst with a firm grasp on the Systems Development Life Cycle (SDLC). Watch this video from Brent Combrink, Head Tutor of the University of Cape Town Business Systems Analysis online short course, as he takes you through the necessary BSA skills to become an expert business systems analyst.

As a successful business systems analyst you will need to have an aptitude for BSA work that includes a keen interest in improving systems and processes, as well as dealing with people and their understanding and relationship with the systems they use. You’ll need to be able to balance soft-people skills like empathy and compassion with PC literacy and the ability to think strategically and logically when it comes to BSA work. As a systems analyst you’ll also need to have excellent attention to detail, to be able to implement the SDLC and identify ways to improve complex processes.

Ready to gain the BSA skills to make you a top business analyst?

Find out more about the UCT Business Systems Analysis online short course.



A business systems analyst’s role is highly specialised so what does it take to be good at the job? First of all it takes an aptitude for business analyst kind of work. Then the specific skills you’ll need is strategic as well as attention to detail. You need to be able to look at the big picture and manage the micro. In terms of communication skills, there is a strong emphasis on interpersonal skills, like empathy and compassion, as well as your PC literacy skills, for example your documenting which is, unfortunately, a big part of the BSA function. You also need to work with a lot of drawing tools and diagrams, many of the models that a BSA works with are integral to how systems requirements are specified.