Digital strategies, emerging technologies, and innovation have increasingly become the focus in modern marketing. It’s essential that businesses address any skills gaps and develop a fundamental understanding of how to generate value through customer-centric digital marketing.
During this eight-week program, you’ll explore how key digital marketing tools – including social media and mobile technology – can be leveraged to improve the consumer journey. Delve into the role experimentation and analytics play in enabling data-driven insights to empower decisions regarding the broader strategies of your organization.Download course prospectus
What will set you apart
On completion of this course, you’ll walk away with:
Practical digital marketing skills to effectively drive lead generation and conversions
The ability to implement an integrated digital marketing strategy
An understanding of how to harness data and key digital marketing tools to make informed business decisions
Is this course for you?
This program is aimed at business leaders, professionals, executives and entrepreneurs, who want to gain a better understanding of their customers, and learn how to use key digital marketing tools and an integrated digital marketing strategy to enhance business performance. In an ever-changing consumer and digital landscape, this is essential for anyone who wishes to explore the role of digital marketing within an organization and how it can be utilized to inform decision-making strategy.
Learn to make data-driven strategic decisions using key digital marketing tools, as you work through the weekly modules of this online program and engage with an international cohort of like-minded business leaders and professionals.
- Orientation module Welcome to your Online Campus
- Module 1 Frameworks for generating customer value
- Module 2 Paid media: Advertising that reaches customers
- Module 3 Owned media: Impactful content marketing
- Module 4 Social media: Listening, promotion, and engagement
- Module 5 Expanding value using mobile technologies
- Module 6 Using analytics to innovate
- Module 7 Organizational considerations for digital transformation
- Module 8 Digital marketing, regulation, and the future
A powerful collaboration
This Yale School of Management Executive Education online program is delivered in collaboration with GetSmarter. Learn from industry thought leaders as you investigate ways in which analytics and experimentation can be used to improve customer journey.
Your Program Co-Conveners
The design of this online program is guided by the Yale School of Management faculty and industry experts who will share their experience and in-depth subject knowledge with you throughout the program.
Professor K Sudhir
James L Frank Professor of Private Enterprise and Director of the Yale China India Insights Program, Yale School of Management
Professor Sudhir holds a PhD in marketing from Cornell University. He joined the Yale School of Management as an assistant professor of marketing in 2001. Sudhir became the James L Frank Associate Professor of Private Enterprise and Management in 2003, and a professor of marketing in 2006. His interest is in data-driven research and how this can help organizations capture and create value in the customer journey. He is currently editor-in-chief of Marketing Science, and had been an associate editor at all of the field’s quantitative marketing journals.
Professor Jiwoong Shin
Professor of Marketing, Yale School of Management
Professor Shin has been at the Yale School of Management since 2004. He holds a PhD in management science from MIT. His research focuses on understanding why people engage in word of mouth, and he also looks at how firms can take advantage of this by encouraging word of mouth. His research has been published in the Journal of Marketing Research, Management Science, Marketing Science, among other publications. For two years in a row (2010 and 2011), Professor Shin has been the recipient of the John D. C. Little Best Paper Award, awarded for the best marketing paper published in Marketing Science and Management Science.
EVP and Chief Marketing Officer at Vail Resorts
Former Vice President and Chief Brand Officer at IBM
Global Chief Marketing Officer at MSCI Inc.
Earn a certificate of participation
Explore strategic digital marketing and earn an official certificate of participation from the Yale School of Management Executive Education.
Your certificate will be issued in your legal name and sent to you upon successful completion of the program, as per the stipulated requirements.REGISTER NOW
Get More Information
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Still have a question? These may help
WHAT ARE MY PAYMENT OPTIONS?
You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.
If you want to find out more about any of these options or you want to know which you qualify for please get in contact with an Enrolment Advisor here.
WILL I HAVE THE TIME?
GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.
At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Advisor who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.
CAN MY EMPLOYER ASSIST WITH PAYMENT?
By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.
Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?
37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.
WHAT IS THE ONLINE CAMPUS?
The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.
On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Advisor, you can use the Online Campus to get in touch.