Professional Communication and Office Management online short course

Course starts 6 February 2020

Course information

Registration Closes:
31 January 2020
Course Starts:
6 February 2020
10 weeks online
7 hours per week
ZAR R13,500
Payment Options
University of Cape Town (UCT)
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Want to become the cornerstone of an efficient 21st century organisation by investing in an online communications course?

The best office management and office administration professionals aren't just supporting players. They add value in a way that makes them vital to an organisation's success.

Be the most reliable employee in your company and always ensure your office runs smoothly under your supervision and office management by taking a communications course. From communicating on the
phone to planning company events and taking meeting minutes, this office management and communications course
provides a comprehensive overview of all tasks performed by an office administrator.

Download course prospectus

What will set you apart

Use this office management course to learn how to:

  • Perform a variety of secretarial, administrative and professional communication tasks efficiently and accurately
  • Develop your office and professional communication in a multicultural society by making appropriate and sensitive communication choices
  • Make use of new information technology advancements affecting the quality, speed, accuracy and tidiness of business documentation with this online communications course


Course curriculum

Maximise your career performance level for the office administration position you want with a communications course. With a personalised and supported framework, you’ll study in your own time on this office management course, guided by professional communication industry experts and a dedicated support team. Here’s what you’ll cover on this online communications course:

  • Orientation module: Welcome to your Virtual Learning Environment
  • Course Module 1: Business documentation
  • Course Module 2: Communication in a multicultural society
  • Course Module 3: Word processing and new media communication
  • Course Module 4: Internet, email and telephone management
  • Course Module 5: Office administration
  • Course Module 6: Information management
  • Course Module 7: Meeting management and presentation skills and tools
  • Course Module 8: Organisation and personal effectiveness
  • Course Module 9: Event organisation
  • Course Module 10: Basics of project administration

Earn a certificate from the University of Cape Town (UCT)

On completion of this course you earn a certificate from a top-tier university as powerful proof of your new competencies and use it to set yourself apart from the rest and get recognised in the job market.
Disclaimer: The visual representation of the certificate here serves as an exemplar, and may be subject to change at the discretion of the University.


Your teaching team

At GetSmarter, we improve lives through better education. One of the ways that we achieve this is by bringing rich industry context to an academic environment through our expert facilitation and engagement. We work with university faculty and industry experts to provide a practical, industry lens on the world's leading university subjects.

When do I start?

Our next available short course starts 6 February 2020.

Get More Information

Enter your information below to view the course prospectus from GetSmarter.

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Still have a question? These may help


    You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.

    If you want to find out more about any of these options or you want to know which you qualify for please get in contact with a Course Consultant here.


    GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.

    At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Manager who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.


    By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.

    Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?

    37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.


    The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.

    On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Manager, you can use the Online Campus to get in touch.

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