Operations Management online short course

Course starts 31 August 2020

Course information

Registration Closes:
25 August 2020
Course Starts:
31 August 2020
10 weeks, excluding orientation.
7–10 hours per week, self-paced learning online
ZAR R14,500
Payment Options
University of Cape Town (UCT)


In a highly competitive environment, it’s imperative that businesses run their operations as efficiently and effectively as possible. Good operations management ensures that resources are used intelligently for maximum profit, productivity, and success. 

The University of Cape Town (UCT) Operations Management online short course is designed to help you develop competencies in production, capacity, supply chain, and quality management. Discover the key principles of effective operations management, and learn how to improve project planning, manage the production scheduling process, and use forecasting to solve demand-related issues.

Ultimately, you’ll formulate a sound operations strategy using lean thinking, and leave with the ability to make informed management decisions that move your company forward.

Download course prospectus

What will set you apart

On completion of this course, you’ll walk away with:

  • The ability to optimise internal processes and systems in order to minimise effort and maximise profit
  • The skills to solve operational problems before they affect workflow
  • An understanding of how different facility layouts could help or hinder production

Is this course for you?

This course is suitable for both those currently employed in the production or operations function of a business, and those looking to launch a career in operations management.

Professionals already working in this field will improve their ability to effect change in their organisation and boost performance in their current role. Meanwhile, individuals looking to move into an operations role will acquire transferable skills that could potentially open new opportunities across a range of industries.

Course curriculum

Learn about the 16 principles of operations management as you work through the weekly modules of this online short course.

  • Orientation Module: Welcome to your Online Campus
  • Module 1: Introduction to operations management
  • Module 2: Process types, management and measurement
  • Module 3: Location and facility design
  • Module 4: Organising and managing people
  • Module 5: Forecasting, demand and capacity management
  • Module 6: Production and service planning
  • Module 7: Project management
  • Module 8: Inventory and supply chain management
  • Module 9: Quality management and financial analysis in operations management
  • Module 10: Operations strategy and lean thinking

Earn a certificate from the University of Cape Town (UCT)

Sharpen your operations management skills and earn an official certificate of completion from the University of Cape Town.

Your certificate will be issued in your legal name and couriered to you, at no additional cost, upon successful completion of the course, as per the stipulated requirements.

Visha govender

“I have been able to apply much of what I have learned from the course in my day-to-day activities. Most importantly, I now use more efficient ways of process mapping and management.”


Your teaching team

At GetSmarter, we improve lives through better education. One of the ways that we achieve this is by bringing rich industry context to an academic environment through our expert facilitation and engagement. We work with university faculty and industry experts to provide a practical, industry lens on the world's leading university subjects.

When do I start?

Our next available short course starts 31 August 2020.

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Still have a question? These may help


    You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.

    If you want to find out more about any of these options or you want to know which you qualify for please get in contact with an Enrolment Advisor here.


    GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.

    At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Advisor who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.


    By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.

    Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?

    37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.


    The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.

    On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Advisor, you can use the Online Campus to get in touch.