Course information

Registration Closes:
6 October 2020
Course Starts:
14 October 2020
8 weeks, excluding orientation
6–8 hours per week, self-paced learning online
USD $1,900
Payment Options
Milken Institute School of Public Health at the George Washington University


Rising healthcare costs, the growth of aging populations, increasing chronic diseases, and advances in technology and medicine demand that healthcare professionals are equipped to formulate leadership solutions and patient-centered strategies to improve healthcare delivery systems.1 On the Healthcare Management online short course, you’ll have the opportunity to develop the managerial skills necessary for modern healthcare environments.

Over the course of six weeks, you’ll examine the core leadership principles required to lead and manage people in the healthcare industry, plan strategically, and respond to the changing healthcare environment. With exposure to industry experts, you’ll learn to manage a healthcare workforce, understand healthcare financing, decision-making and problem-solving, in order to improve your organization and the patient experience.

1 Deloitte (2019).

Download course prospectus

What will set you apart

On completion of this course, you’ll walk away with:

  • A strategic plan for your organization that focuses on patient-centered service delivery

  • The ability to lead and manage a diverse healthcare workforce and drive a culture of safety

  • An understanding of the healthcare market, as well as financing and payment systems

  • The knowledge needed to enhance team performance, and explore problem-solving and decision-making methods

Is this course for you?

Aimed at both medical and non-medical professionals, this course addresses the administrative skills for leading an effective service delivery organization through disruption. Participants will benefit from the core principles of management and strategy, empowering them as leaders within healthcare delivery organizations. In addition, this course offers managers the opportunity to validate their skills and sharpen their business acumen and market knowledge before entering a new role. By learning how to plan strategically and respond to the changing healthcare environment, professionals will learn to lead, motivate, and manage people within the healthcare environment.

Course curriculum

Develop a strategic plan for your healthcare organization that values patient-focused service delivery, as you work through the weekly modules of this online short course.

  • Orientation Module Welcome to your online campus
  • Module 1 Principles of organizational theory in health care
  • Module 2 Developing effective communication skills
  • Module 3 Motivation methods to drive performance
  • Module 4 Building successful teams
  • Module 5 Organizational culture and change management
  • Module 6 Healthcare financing systems
  • Module 7 Strategic planning for your healthcare organization
  • Module 8 Leadership and personal mastery

Prepare for the future of health care

The GW Milken Institute School of Public Health online short course is delivered in collaboration with GetSmarter. Learn from industry thought leaders as you develop a strategic plan to communicate effectively, manage change, and successfully motivate diverse teams.

Your Faculty Director

The design of this online course is guided by the George Washington University faculty and industry experts who will share their experience and in-depth subject knowledge with you throughout the course.

Kami Rapp


Professorial Lecturer at the Milken Institute School of Public Health at the George Washington University

Rapp is a clinical educator, and former director of patient safety, at Methodist Specialty and Transplant Hospital in San Antonio, Texas. She received her Doctor of Nurse Practice from Yale University, as well as her Master of Business Administration from the University of Texas at San Antonio. Preceding her tenure at the George Washington University, Rapp worked at University Health System (San Antonio, Texas) as the patient safety officer.

Earn a certificate from the George Washington University

Develop leadership skills for the healthcare industry and earn an official certificate of completion from the Milken Institute School of Public Health at the George Washington University.

Your certificate will be issued in your legal name and sent to you upon successful completion of the course, as per the stipulated requirements.


When do I start?

Our next available short course starts 14 October 2020.

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Still have a question? These may help


    You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.

    If you want to find out more about any of these options or you want to know which you qualify for please get in contact with an Enrolment Advisor here.


    GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.

    At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Advisor who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.


    By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.

    Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?

    37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.


    The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.

    On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Advisor, you can use the Online Campus to get in touch.