Food services is a particularly competitive industry in South Africa. There is, therefore, a need for competent managers who can effectively oversee the running of a restaurant and ensure that customers receive the standard of service they’ve come to expect.
The University of Cape Town (UCT) Restaurant Management online short course is designed to help you become a confident, capable manager.
You’ll gain a foundation in financial administration, staff management, menu creation, and franchising as you learn how to create a welcoming dining experience. You’ll also explore current trends in the industry, and attain formal recognition of your skills from Africa’s leading university.1
On completion of this course, you’ll walk away with:
The ability to run a restaurant that complies with legal requirements and safety regulations
An understanding of food trends, and the knowledge to create original, cost-effective menus
Strategies for handling customer complaints, and a grounding in team leadership
The skills to analyse restaurant budgets, minimise expenses, and boost sales
Is this course for you?
Both aspiring and established restaurant managers will find this course beneficial. Entry-level restaurant workers can develop the skills to move up into a leadership position, and current managers can advance their knowledge and earn an official certificate as proof of their operational competencies. The content may also appeal to professionals looking to launch their own establishment in the food and beverage sector. There are no formal education requirements for this course, and students will receive support throughout the study process.
Explore the South African restaurant industry as you work through the weekly modules of this online short course.
Orientation Module Welcome to your Online Campus
Module 1 The South African restaurant industry
Module 2 Safety and regulations
Module 3 Menu planning and costing
Module 4 Financial administration
Module 5 Interpreting budgets, controlling costs and increasing sales
Module 6 Managing a team: The importance of strong leadership
Module 7 Training and human resources
Module 8 Dealing with customers: Online and offline
Module 9 Managing a franchise
Module 10 Looking ahead: The future of the restaurant industry
Earn a certificate from the University of Cape Town (UCT)
Develop skills in restaurant management and earn an official certificate of completion from the University of Cape Town.
Your certificate will be issued in your legal name and sent to you upon successful completion of the course, as per the stipulated requirements.
At GetSmarter, we improve lives through better education. One of the ways that we achieve this is by bringing rich industry context to an academic environment through our expert facilitation and engagement. We work with university faculty and industry experts to provide a practical, industry lens on the world's leading university subjects.
Hospitality Management & Restaurant Connoisseur
When do I start?
Our next available short course starts 25 January 2021.
You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.
GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.
At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Advisor who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.
The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.
On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Advisor, you can use the Online Campus to get in touch.