Tourism accounts for 1 in every 12 jobs in South Africa.* The local industry is booming: but it takes a certain set of skills to manage a successful hospitality business in a cut-throat economy.
With this hospitality course you can master hospitality management and realise your dream of running a guest house. This UCT online short course covers every aspect of guest house hospitality, helping you gain confidence in finances, staff retention, business management, marketing and more.
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What will set you apart
With this hospitality business management course, you’ll gain the confidence to:
- Plan and design the perfect guest house, with a focus on the choice of location
- Handle all legal requirements necessary to run a small hospitality business
- Setup and maintain an effective website - bringing your guest house to the world, and providing you with the necessary marketing tools
This short course from UCT aims to provide you with the hospitality skills and know-how to set you apart in this competitive industry. With a personalised and supported framework, you’ll study in your own time, guided by industry experts and a dedicated support team. Here’s what you’ll cover:
- Orientation Module: Welcome to your Online Campus
- Course Module 1: Understanding the tourism industry
- Course Module 2: Planning stages
- Course Module 3: Finance and financial management
- Course Module 4: Legal requirements
- Course Module 5: The guest house
- Course Module 6: Communication and customer service
- Course Module 7: General management
- Course Module 8: Day-to-day operations
- Course Module 9: Understanding marketing
- Course Module 10: Website planning
Earn a certificate from the University of Cape Town (UCT)
On completion of this course you earn a certificate from a top-tier university as powerful proof of your new competencies and use it to set yourself apart from the rest and get recognised in the job market.
Disclaimer: The visual representation of the certificate here serves as an exemplar, and may be subject to change at the discretion of the University.
Your teaching team
At GetSmarter, we improve lives through better education. One of the ways that we achieve this is by bringing rich industry context to an academic environment through our expert facilitation and engagement. We work with university faculty and industry experts to provide a practical, industry lens on the world's leading university subjects.
CORINE VAN DYK
Guest House & Hospitality Management Specialist
Still have a question? These may help
WHAT ARE MY PAYMENT OPTIONS?
You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.
If you want to find out more about any of these options or you want to know which you qualify for please get in contact with a Course Consultant here.
WILL I HAVE THE TIME?
GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.
At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Manager who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.
CAN MY EMPLOYER ASSIST WITH PAYMENT?
By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.
Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?
37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.
WHAT IS THE ONLINE CAMPUS?
The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.
On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Manager, you can use the Online Campus to get in touch.
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