Retail Management online short course


2019 dates to be confirmed

Course information

Download the Course Prospectus to find out more.
8 weeks online
7 - 10 hours per week
ZAR R12,900 *Payment Options
University of Cape Town (UCT)
Request a call

* Please note that our online course prices are subject to an increase from 1 April 2018.


In the cut-throat retail industry, you have the opportunity to stand out from the competitive crowd with a certificate from UCT.

Understanding your customer and possessing the necessary skills to manage retail staff and inventory will ensure you’re recognised for your ability to lead your retail business to success.

Earn the practical management skills needed to secure that top retail job and move into retail management.

Download course prospectus

What will set you apart

This short course will ensure you’re recognised as a top retail manager by equipping you to:

  • Understand exactly what keeps customers coming back through developing innovative retail loyalty programmes
  • Develop your own marketing plan, geared towards retail growth
  • Master store location and layout by understanding the pros and cons of various options and which best suits your retail business


Course curriculum

This management course is designed to provide you with all the necessary retail skills to lead a team to success in this lucrative industry. With a personalised and supported framework, you will study in your own time, guided by industry experts and a dedicated support team. Here’s what you’ll cover:

  • Orientation Module Welcome to your Online Campus
  • Course Module 1: Strategic retail management
  • Course Module 2: Store management
  • Course Module 3: Store location and store layout and design
  • Course Module 4: Merchandise management
  • Course Module 5: Customer relationship management
  • Course Module 6: Strategic retail marketing
  • Course Module 7: Technology and data management in retail
  • Course Module 8: Risk management retail

Earn a certificate from the University of Cape Town (UCT)

On completion of this course you earn a certificate from a top-tier university as powerful proof of your new competencies and use it to set yourself apart from the rest and get recognised in the job market.
Disclaimer: The visual representation of the certificate here serves as an exemplar, and may be subject to change at the discretion of the University.

Your teaching team

At GetSmarter, we improve lives through better education. One of the ways that we achieve this is by bringing rich industry context to an academic environment through our expert facilitation and engagement. We work with university faculty and industry experts to provide a practical, industry lens on the world's leading university subjects.

Still have a question? These may help


    You can either pay your tuition fees in full before the course starts, or you may opt for a two-part payment plan for courses nine weeks and shorter. For courses ten weeks or longer, there is a three-part payment plan available. To find out more on payment options please visit our Payment and Financing page.

    If you want to find out more about any of these options or you want to know which you qualify for please get in contact with a Course Consultant here.


    GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.

    At the beginning of each week you'll be presented with all the lectures, notes and assignments necessary for completion. You also have access to your Success Manager who will help you set goals and track key milestones, manage your time, and field any administrative requests you might have.


    By improving your skills and industry knowledge, you'll be having an influence on the success of your organisation.

    Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?

    37% of our past students receive financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to receive financial assistance from your employer.


    The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats, including: interactive video lectures, module notes, practice quizzes, Prezis, assignment briefs, and additional web resources.

    On the Online Campus, you'll also be able to ask questions and interact with your fellow students and Head Tutor through the Online Campus discussion forums. If you're experiencing tech issues or need advice from your personal Success Manager, you can use the Online Campus to get in touch.

  • More courses recommended for you