The London School of Economics and Political Science
Automation: Implementation in Business
Learn to deploy automation technologies for enhanced business productivity and profitability.
Start date
10 February 2021
Enroll by 02 February 2021
Course duration
6 weeks
Excluding orientation
Language
English
Access resources from start date
Effort
8–10 hours per week
Self-paced learning online
Course overview
Duration: 6 weeks (excluding orientation)
The LSE Automation: Implementation in Business online certificate course explores the capabilities and applications of emerging service automation technologies and how to effectively and ethically deploy these technologies within your organisation for optimal business value.
Over the course of six weeks, you’ll examine Robotic Process Automation (RPA), Cognitive Automation (CA) and Artificial Intelligence (AI), and how these technologies are changing the way businesses are seeking to increase productivity, profitability, and customer satisfaction.
You’ll also explore the ethical implications employers face as they prepare for the future of work, and consider how intelligent automation technologies can be applied for social good.
Automation technology is a growing priority for businesses. According to Gartner, RPA is the fastest-growing segment of the global enterprise software market.1
1 Gartner, Inc. (Jun, 2019).
Note: This course is designed for professionals across a wide range of industries who are interested in the strategic management of service automation technologies. While you’ll gain insight into the technologies underpinning RPA, CA or AI, this course focuses on the management aspects of automation and is nontechnical in nature.
Is this course for you?
This course has been designed for business executives and senior managers who are leading or exploring innovation, market competitiveness, automation and digitalisation, and who need a comprehensive understanding of the business potential of automation. It’s relevant to professionals who are already implementing, or wanting to deploy, automation technologies in their organisation. More specifically, managers who are exploring robotic processes will benefit from learning how to implement and sustain RPA in their organisation. Professionals who work in industries that are likely to experience automation will gain comprehensive knowledge of the automation process, as well as practical insight into the opportunities and risks involved.
This Automation: Implementation in Business online certificate course is certified by the United Kingdom CPD Certification Service, and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies.
The course has an estimated 60 hours of learning.
Note: should you wish to claim CPD activity, the onus is upon you. The London School of Economics and Political Science (LSE) and GetSmarter accept no responsibility, and cannot be held responsible, for the claiming or validation of hours or points.
Course overview
Introduction
Duration: 6 weeks (excluding orientation)
The LSE Automation: Implementation in Business online certificate course explores the capabilities and applications of emerging service automation technologies and how to effectively and ethically deploy these technologies within your organisation for optimal business value.
Over the course of six weeks, you’ll examine Robotic Process Automation (RPA), Cognitive Automation (CA) and Artificial Intelligence (AI), and how these technologies are changing the way businesses are seeking to increase productivity, profitability, and customer satisfaction.
You’ll also explore the ethical implications employers face as they prepare for the future of work, and consider how intelligent automation technologies can be applied for social good.
Automation technology is a growing priority for businesses. According to Gartner, RPA is the fastest-growing segment of the global enterprise software market.1
1 Gartner, Inc. (Jun, 2019).
Note: This course is designed for professionals across a wide range of industries who are interested in the strategic management of service automation technologies. While you’ll gain insight into the technologies underpinning RPA, CA or AI, this course focuses on the management aspects of automation and is nontechnical in nature.
Is this course for you?
This course has been designed for business executives and senior managers who are leading or exploring innovation, market competitiveness, automation and digitalisation, and who need a comprehensive understanding of the business potential of automation. It’s relevant to professionals who are already implementing, or wanting to deploy, automation technologies in their organisation. More specifically, managers who are exploring robotic processes will benefit from learning how to implement and sustain RPA in their organisation. Professionals who work in industries that are likely to experience automation will gain comprehensive knowledge of the automation process, as well as practical insight into the opportunities and risks involved.
This Automation: Implementation in Business online certificate course is certified by the United Kingdom CPD Certification Service, and may be applicable to individuals who are members of, or are associated with, UK-based professional bodies.
The course has an estimated 60 hours of learning.
Note: should you wish to claim CPD activity, the onus is upon you. The London School of Economics and Political Science (LSE) and GetSmarter accept no responsibility, and cannot be held responsible, for the claiming or validation of hours or points.
What will set you apart
The skills to manage service automation technologies and make informed business decisions based on your knowledge.
An understanding of what these technologies involve, how they are developing, and how they can be strategically employed in your organisation.
The ability to implement and sustain RPA within your business, and an understanding of the application potential of other automation technologies such as CA and AI.
The skills to prepare for automation and ethically navigate its deployment with an understanding of its impact on people and the workplace. Course curriculum
Orientation module
Welcome to your Online Campus
Module 1
The service automation landscape
Module 2
Managing RPA: Becoming strategic
Module 3
RPA for business: Maintaining momentum
Module 4
Managing cognitive automation: Technologies and challenges
Module 5
Taking action on the promise of AI
Module 6
Service automation and the future of work
Get course prospectus
Convenor
Leslie Willcocks
Professor of Work, Technology and Globalisation in the Department of Management at LSE
About the certificate
Study service automation and earn an official certificate of competence from the London School of Economics and Political Science.
Assessment is continuous and based on a series of practical assignments completed online. In order to be issued with a certificate, you’ll need to meet the requirements outlined in the course handbook. The handbook will be made available to you as soon as you begin the course.
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Want to know more?
Why choose GetSmarter?
GetSmarter, a 2U, Inc. brand, is an online learning expert with over 10 years' experience in developing high-quality online short courses from the world’s leading universities. We deliver market-led courses that equip working professionals with the expertise required for the workplace of the future. Through a data-driven approach, we analyze future skills requirements and ensure all courses address this need.
Students are supported at every stage of the learning journey, enabling them to thrive professionally through increased relevance, competence, and confidence. Find out more about GetSmarter’s approach to digital learning, course design, and online delivery here.
Payment options
You can pay your course fees before the course starts, or you may opt for a split payment plan on courses that are nine weeks and shorter. For courses 10 weeks and longer, there is a three-part payment plan available. To find out more about payment options please visit our Payment and Financing FAQ, or contact an Enrollment Adviser, to find out which option you qualify for.
Manage your time
GetSmarter's learning model is designed to help you, as a working professional, improve your skills without compromising on work and family responsibilities. The course work is broken up into weekly, manageable bite-sized modules, with incremental deadlines, designed to help you pace yourself over the duration of the course and allow you the legroom to work when it suits you best.
At the beginning of each module you'll be presented with the course content and assignments necessary for completion. You also have access to your Success Adviser who will help you manage your time, and support you with any administrative or technical queries you might have.
Seek employer assistance
By improving your skills and industry knowledge, you'll have an influence on the success of your organization. Why wouldn't you ask your boss to help you fund your studies if it's going to have an impact on the way you do business?
Of our past students, 37 percent have received financial assistance from their employers. You can ask for help, too. Here is a guide to show you how to request financial assistance from your employer.
If you are a Learning & Development (L&D) manager, or involved in training and upskilling for an organization, you can request information regarding our corporate offering on our GetSmarter for business page.
How to change your start date
As part of our commitment to your professional development, GetSmarter offers you a two-week period to change your course start date or request your money back if you’re not fully satisfied.
To qualify for a deferral of your course start date, or to cancel your enrollment and receive a refund of your course fee, your request would need to reach our Success Advisers before the release of Module 2. For more information, please read our Terms and Conditions.
Discover the Online Campus
The Online Campus will be your virtual classroom for the duration of your course. Through its easy-to-use interface you'll have access to a diverse variety of course content formats including: interactive videos, module notes, practice quizzes, presentations, assignment briefs, and additional web resources.
On the Online Campus, you'll also be able to ask questions and interact with your fellow students and teaching team through the discussion forums. If you are looking for your Online Campus login, please see the list of university partner login pages here.
